Frequently Asked Questions

Stay Connected Across Multiple Countries with One eSIM

Travelling through more than one country? Our Multi-Region eSIMs give you seamless mobile data across entire regions without the hassle of buying separate eSIMs for every destination.

Whether you're island hopping across Asia, exploring multiple European cities, or travelling across North America, a single Multi-Region eSIM keeps you connected from the moment you arrive. No swapping SIMs, no searching for local providers, and no expensive roaming charges.

✔ Coverage across multiple countries
✔ Instant delivery by email
✔ Quick and easy installation
✔ No contracts or hidden fees
✔ Keep your existing phone number active for calls and texts

Simply select the region you're travelling to below and choose the data package that best suits your trip.

Cant find the answer you need?

Get in contact with our Support Team.

What is an eSIM?

An eSIM is a digital SIM card built directly into your device. Instead of inserting a physical SIM card, you simply scan a QR code and activate your data plan within minutes.
How does LinkedSim work?

Step 1: Choose a Destination

LinkedSim offers coverage in over 200 countries and regions worldwide. Choose a single country, a regional package, or a global eSIM depending on your travel plans.

Step 2: Select Your Data Plan

Choose the data allowance that best suits your trip. Most plans are available in 5GB, 10GB and 20GB options with a 30-day validity period.

Your eSIM remains valid for up to 180 days before first activation, allowing you to purchase and install it before you travel.

Step 3: Install and Connect

Your eSIM QR code is delivered instantly by email after purchase.

We recommend installing your eSIM before you travel whilst connected to Wi-Fi or mobile data. Once you arrive at your destination, simply activate your eSIM and get connected within minutes.
Which devices support eSIM?

Most modern smartphones support eSIM technology, including:

Apple

iPhone XR, XS and newer models.

Samsung

Galaxy S20 series and newer, including Galaxy Fold and Galaxy Flip devices.

Google

Pixel 2 and newer Pixel devices.

Other Brands

Many Huawei, Oppo, Sony, Xiaomi, Motorola, Honor and Vivo devices also support eSIM.
How can I check if my phone supports eSIM?

Dial: *#06#

If you see an EID number displayed on your screen, your device supports eSIM technology.

Your device must also be carrier unlocked to use an eSIM.
Important Before Ordering

• Your device must be eSIM compatible.

• Your device must be network unlocked.

• Some models may only support eSIM in specific countries or regions.

• Please check compatibility before purchasing.
Can I keep my existing phone number?

Yes. Your eSIM provides mobile data whilst allowing you to continue using your existing number for calls and messages, subject to your network provider's settings.
When will I receive my eSIM?

Most eSIMs are delivered instantly by email.

If you do not receive your eSIM within 15 minutes of purchase, please contact our support team for immediate assistance.
What if I need help?

If you experience any issues with installation or activation, please contact our support team and we will be happy to assist.
Refund Policy

As eSIMs are digital products delivered instantly, purchases are generally non-refundable once issued.

If you experience a genuine activation or delivery issue caused by LinkedSim, please contact our support team and we will investigate and provide an appropriate resolution in accordance with our Terms & Conditions.